Launchpad CRM is a Customer Relationship Management system specifically designed for the challenges faced
by sales professionals operating in a Complex or Enterprise Sales environment.
If you need to close sales in an environment with long pipelines, handle multiple simultaneous opportunities, compete against other companies in formal tenders, or convince multiple customer stakeholders that your offer is the winning solution then you need a CRM solution intended for Complex Sales environments.
Launchpad CRM provides unbeatable features enabling you to maximise your success and win Complex Sales.
Work when you want, not when an internect connection is available. Automatic background syncing and conflict resolution allows the entire team to access data and work wherever they are.
Launchpad CRM brings the power of tags to CRM. Assigning tags to accounts, opportunities, contacts and activities allows for relationships that would otherwise be hidden to be surfaced and empower your understanding of competitor movements and customer buying trends.
Launchpad CRM runs on desktops, laptops, tablets and phones delivering you the freedom to use almost any internet connected device.
Whether it is running Windows, OS-X, Linux, iOS, or Android then Launchpad CRM runs in all recent versions of Internet Explorer, Firefox, Safari and Chrome.
At the click of a button Launchpad CRM analysis your current opportunity status and provides recommendations on how to improve your probability of win.
Prepare for important meetings with the built-in negotiations support toolset which supports
generation of trade-space options for both parties, capture of fallback and BATNA positions.
Using an external corporate mail system? No problem, simply copy or forward emails to the Launchpad CRM email address and have it
automatically analyse and associate it to the relevant contacts, organisations and opportunities so you never lose important communications.
Launchpad CRM will automatically propose not only potential competitors but also the products they will offer in competition against you
for any opportunity allowing you to record your tactics to overcome their strengths and exploit their weaknesses.
Use the personal win statements of Economic, Technical and User influencers within the customer's organisation to inform and
advise your offer. Launchpad CRM will automatically suggest who those influencers might be and present you with an annotated
customer organisation chart so you can target the individuals who will need to be lobbied and the key messages to relay.
Use industry defined best practice sales processes to drive opportunities through the sales funnel whilst Launchpad CRM
automatically calculates probability of win improvements as you complete each step. Tailor existing sales processes or
define your own to match how your business works.
Write custom business rules quickly and simply using our built-in Visual Block Programming system. Simply snap
blocks together to create your own custom business rules that trigger on either the creation, modification or deletion of
any Launchpad CRM entity including Accounts, Contacts and Opportunities.
Tap into what is quite possibly be the internet's most comprehensive repository of company and employee data to target
future customers and identify potential customers. Narrow your search by user filters including industry sector, geographic location
and target organisation employee size. A single click converts any
prospect into both an Account and its Contacts in Launchpad CRM.
Upload and store or Email any document or file to the Launchpad CRM cloud so its available to your team, or limit access through
convenient Access Control Level definitions by users and teams with Version Control and Rollback support.
Map the internal structure of your Accounts so you can pinpoint the key influencers you need to target
either graphically through a point-and-click interface or have Launchpad CRM automatically wire the
organisation for you based upon employee job titles.
We monitor the US, UK, Canadian and Australian lists of business and individuals who have been identified under
international sanctions and automatically flag any Contact or Account which may be on any of those lists, providing you with the
source sanction details and data so you can be sure you are not trading at risk.
Use a contact's social media presence to rapidly populate their details into Launchpad CRM. We scour
the common social platforms including LinkedIn, Google and Twitter to establish as much data as we can
such as Email addresses, Internet sites and Social Media handles.
We have built the following Prospecting integrations into Launchpad CRM.
Each provider fee for use of their service
is included in your Launchpad CRM subscription so you have nothing more to pay.
Automatically synchronise contacts, calendars and files with Google's G-Suite applications.
Make and receive phone calls directly from Launchpad CRM using your browser as a phone through our
Twilio integration. Incoming and outgoing call events are automatically added to the corresponding
contact and account chronologies.
Featuring an intuitive layout and user interface, Launchpad CRM is easy to use.
Launchpad CRM was conceived by business development specialists who have repeatedly secured complex sales opportunities worth hundreds of millions of dollars.
We know how important your data is, so we treat it like its our own.
Your data is exchanged with our servers via a secure HTTPS SSL link, and all data stored on encrypted disks.
Your data is geo-located to either an EU or US data centre, and is never migrated between the two.
We do not employ CDN edge-caching for any data.
We comply with the U.S.-E.U. safe harbour agreement, as well as UK and EU Data Protection laws.
You can trust that your data is inaccessible by others.
Unlike many CRM providers, every client is allocated their own dedicated server and database which is not shared with other clients.
“We tried traditional CRM tools, none of them were suitable for our sales pipeline.
Then we tried Launchpad CRM and never looked back.
If you work in Complex Sales, then this is the CRM toolset you have been looking for.”
“I was worn out trying to explain to my client how he was targeting his business development team
on the wrong opportunities. I showed him a single analysis report from Launchpad CRM and he
immediately got it.”
“Launchpad makes the hidden obvious. It's almost as if it knows who my competitors will be before I do,
but more than that - it tells me how to beat them.”
We understand that sometimes even SMEs need Professional and Enterprise features too. So we broke the CRM pricing mould… our pricing model is simple. All features are included in every package. Now you have no need to worry about whether you need a feature only available in the next package tier, or be subjected to pressurising up-sale tactics from the CRM vendor. Pricing is simply scaled by your team size and the level of support you need.
Read more about Launchpad CRM key features.
Even though Launchpad CRM is delivered through the cloud we can offer custom and tailored solutions to meet any specific needs you have because every customer is allocated their own dedicated server and database. Not only does this give you peace of mind that your data is not stored on shared computer infrastructure, if you select the Corporate package you can to run a dedicated variation of the Launchpad CRM system for white label branding or custom software implementation.
Free trial details
Complex Sales, sometimes referred to as Enterprise Sales, is a situation in which contracts for goods and or services
are secured by successfully responding to a formal tender request from a customer.
This is almost always run as a competition by the customer, with multiple
competing businesses invited to submit proposals.
The tender request and response cycle may iterate a number of times, with more specific and detailed information required in
the proposal each time as the customer down-selects and rejects potential suppliers; usually for non-compliance or a lack of confidence that the
business is able to offer a viable solution to their needs.
Proposals are typically evaluated by a team from the customer's organisation, with different individuals focusing on their own specialist
areas. Each individual will be seek to satisfy their own unique needs, and prosecution success relies on
a value proposition that addresses all of these needs.
Historically, complex sales were high-value business-to-business transactions, but the Internet continues to change this. It is now easy for
anyone - whether businesses or households - to perform a market survey, evaluate multiple potential providers and obtain a quotation from each.
The larger the purchase, and the higher the customer's perceived business risk, then the greater the level of trust and credibility
a vendor must demonstrate to be successful. Simply having knowledge of the product you are selling is not sufficient; you must
understand your customer's needs and how your product's benefits deliver on those needs in a cost-effective manner versus your competitors.
Launchpad CRM helps you achieve all of this by;
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